Reference

How kopastoto Handles Your Personal Information

This Privacy Policy covers every piece of information you share with us — from the moment you create an account to every transaction you make via DANA, OVO, or GoPay.

Account data protectionDANA, OVO, GoPay payment privacyYour right to access or delete dataCookie and device data clarityDirect contact for data requests

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HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use industry-standard SSL encryption on every connection. Cookies on kopastoto track your session state and preferences — they do not track your activity on other sites. You can clear or block cookies from your browser settings, though doing so may affect how certain lobby features load on mobile.

Cookie Control

Session cookies keep you logged in across pages. Analytics cookies are anonymised and help us fix loading issues on mobile. You can opt out via your browser privacy settings at any time.

Data Retention

Account records are kept for as long as your account is active and for the period required by applicable financial and legal obligations. Closed accounts have data retained only for the minimum required period.

Payment Data Handling

Your DANA, OVO, and GoPay transaction details are encrypted in transit. We store only the reference numbers and amounts needed to reconcile your account — not your full wallet credentials.

Access Requests

You have the right to ask what data we hold, request corrections, or ask for deletion. Submit through live chat or email with your registered account details and we will respond within a reasonable timeframe.

DATA REQUEST CONTACT

Reach Us About Your Privacy

Have a question about your data, want to correct stored information, or need to submit a deletion request? We have three direct ways to get in touch. Each channel connects to the same account and data team — pick whichever fits your schedule.

Live Chat Open the chat widget from any page while logged in. Mention your account email and the specific data request so the team can pull your record without back-and-forth.

Email Support Send your request to our support address listed in your account dashboard. Include your registered name and the wallet type — DANA, OVO, or GoPay — linked to the account.

Account Settings Some data corrections — display name, contact number, linked e-wallet — can be updated directly inside Account Settings without contacting support at all.

What Data We Collect and Why

kopastoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, contact details, and the payment method you link — whether that is DANA, OVO, or GoPay. Transaction records tied to those wallets are stored to process withdrawals, verify identity, and keep your account history accurate. We also

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collect device and browser data automatically: IP address, session timestamps, and the type of browser or mobile device you use. This helps us detect unusual login patterns and protect your account. Players in Depok and across Indonesia access the platform on mobile, so device-level data is
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a routine part of keeping sessions secure. We do not sell your personal data to third parties for marketing. Data shared with payment processors like DANA, OVO, and GoPay is limited strictly to what those services need to complete a transaction. Availability of our service depends
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on local law and eligible regions, and the data we hold about you reflects only activity within those permitted access points. You can request a copy of your stored data or ask us to delete it — see the contact section below for the exact steps.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Policy — Questions We Actually Get

These are the questions that come up most often about data, accounts, and privacy on kopastoto. Straight answers, no filler.

We store your name, email address, contact number, and the e-wallet you register — DANA, OVO, or GoPay. Device and session data is also logged automatically for account security purposes.

No. We only receive the transaction reference and amount from those payment processors. Your wallet balance, PIN, and full account history remain private within each payment app.

Log in, go to Account Settings or open live chat, and send a data access request with your registered email. We will compile and share your stored record within a reasonable response window.

Yes. Submit a deletion request via email or live chat. Note that some data may be retained for the minimum period required by applicable financial regulations before full deletion is completed.

We share data only with the payment processors required to complete your transactions — DANA, OVO, or GoPay — and only the minimum information those services need. We do not sell personal data.

Your active account data is deactivated. A minimum set of transaction and identity records is kept only for the period required under applicable law, then removed from active systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How kopastoto Handles Your Personal Information

Data Handling, Cookies and Account Security

Reach Us About Your Privacy

Privacy Policy — Questions We Actually Get

01 What personal data does kopastoto store when I create an account?

02 Can kopastoto see my full DANA, OVO, or GoPay wallet balance?

03 How do I request a copy of the data kopastoto holds about me?

04 Can I ask kopastoto to delete my account data?

05 Does kopastoto share my data with other companies?

06 What happens to my data if I close my kopastoto account?

Privacy Policy

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